LEGAL REFERENCE

Your Privacy Matters to Us

We built topdewa around your account security and data protection. Every deposit through DANA, OVO, GoPay or QRIS, every table you join, and every bet you place stays...

Data EncryptedPayment SecureAccount PrivateQRIS ProtectedYour Control
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topdewa Your Privacy Matters to Us

How We Handle Your Information

topdewa collects account details, payment information and gaming activity to deliver your lobby experience, process withdrawals and comply with local regulations in supported regions. We never sell your data to third parties. Your DANA, OVO, GoPay and QRIS transactions are processed through encrypted channels and stored separately from your profile. We retain account records for the duration of your membership and as

required by law. You can request access to or deletion of your personal data at any time through our support team.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Questions? We're Here

Email Support Send privacy concerns to our data protection team...
Live Chat Chat with our support agents during lobby hours...
Account Settings Manage your privacy preferences directly in your account...
EDITORIAL CLARITY

Privacy Standards We Follow

Encryption Standard

All data in transit and at rest uses TLS 1.2 or higher. Your account credentials, payment details and gaming history...

Regular Audits

We conduct quarterly security reviews and penetration testing to identify vulnerabilities. Third-party auditors verify our encryption and access controls annually.

Data Minimization

We collect only the information needed to run your account and process payments. No unnecessary tracking, no hidden data collection...

Access Controls

Only authorized staff can view your personal data, and only when required for account support or fraud prevention. All access...

Breach Response

If a security incident occurs, we notify affected users within 48 hours and provide guidance on account protection. We maintain...

Compliance Team

Our privacy officer oversees all data handling and ensures compliance with Indonesian regulations and international standards. They're available to address...

Consistency Across Our Policies

Terms of Service
Our terms outline account rules and gameplay conditions. Privacy policy covers data handling; terms cover account conduct and dispute resolution.
Cookie Policy
Separate policy details how we use cookies for lobby navigation and preference storage. You can manage cookie settings in your browser or account preferences.
Payment Security
Payment policy explains DANA, OVO, GoPay and QRIS transaction flows. Privacy policy covers how we store and protect the payment data you provide.
Responsible Account Use
Account management policy covers Deposit references and session controls. Privacy policy explains how we store your preferences and activity history securely.
Third-Party Integrations
We partner with game providers like Pragmatic and Evolution. Privacy policy details what data we share with them and how they handle it.
Dispute & Complaints
Complaints policy outlines how we handle account disputes. Privacy policy ensures your complaint records and supporting documents stay confidential.
Data Retention Schedule
We keep active account data for your membership duration plus 3 years for regulatory compliance. Deleted accounts are purged after 90 days unless law requires longer retention.
QUICK SIGNAL

What Defines Our Privacy Approach

Transparent Logging Every login, deposit and withdrawal is logged with timestamp and...
Payment Isolation DANA, OVO, GoPay and QRIS payment data never touches our...
Consent-First Design We ask permission before collecting optional data like marketing preferences...
Automated Deletion Request account deletion and we remove your personal data within...
Incident Transparency If we discover a security issue, we publish a public...
Privacy by Default Your account starts with maximum privacy settings enabled. Marketing emails...

Privacy Policy Questions Answered

We delete personal data within 30 days of your deletion request. Transaction records and gaming history are anonymized and retained for 3 years to comply with Indonesian financial regulations. You cannot be identified from anonymized records.

Yes. Log into your account and visit Privacy Settings to download a complete data export. It includes your profile, payment history, gaming activity and communication logs. You can also email our privacy team to request a formal data access report.

We share only the minimum data needed to deliver your game session: your account ID, session token and bet amounts. We never share your personal details, payment methods or contact information with game providers without your consent.

No. Payment details are processed through encrypted third-party gateways and stored in separate PCI-compliant vaults. topdewa servers store only a transaction reference and confirmation status, never your actual card or wallet credentials.

We notify all affected users within 48 hours with details of what was accessed and steps to protect your account. We maintain cyber insurance and work with security firms to investigate. You can reset your password and enable two-factor authentication immediately.

Yes. Marketing is off by default. You can toggle email preferences in Account Settings or click 'Unsubscribe' on any promotional message. Opting out does not affect your account access, deposits or gameplay.

We use cookies to remember your login, language preference and lobby position. We do not use cookies for cross-site tracking or behavioral advertising. See our Cookie Policy for full details and browser-level opt-out instructions.